FAQ

What are the different message content types in SMS ?

Two SMS messages content types are supported by the Odyssey Messaging system: ASCII or Unicode. By default, when you send an SMS you use ASCII content type. You can use another content type by specifing it at the send request transmission (Field “contentType” in the structure “Parameter”).

ASCII content type

This content type allows the use of alphanumeric text in ASCII format. It can be up to 160 characters per message.

The following standard ASCII characters are accepted:

  • !”#$%&'{}*+,-./:;<=>?@
  • 0123456789
  • ABCDEFGHIJKLMNOPQRSTUVWXYZ
  • abcdefghijklmnopqrstuvwxyz
  • « Line break » et « space »



As well as the following extended characters (ANSI) to use with caution:

  • ¡£¤¥§¿ÄÅÆÇÉÑÖØÜßàäåæèéìñòöøùü


Unicode content type

This content type allows the use of alphanumeric text in Unicode (UCS) format. It allows to use all the characters not supported by the previous content type. Each character will be encoded on 2 bytes which limits the size of the message to 70 characters.

Unicode characters will be sent transparently to the recipient. The mobile device will decode them to show them correctly. Not all mobile devices are able to interpret all Unicode characters, so the message may not be displayed correctly.

What are the different Job status values ?

As soon as the operation has been injected on the Odyssey Messaging system, its status evolves and can take the following values:

Outcome Description
10 New Job Setup
14 Processing Preview
20 Proof Pending
21 Proof Transmited
22 Awaiting Timeout To Launch
23 Proof Failed
25 Launch In Progress
26 Suspended During Launch
27 Canceled DuringL aunch
29 Launc hFailed
30 Active
31 Quota Reached
32 Suspended
33 Canceled
37 Cancel In Progress
70 Resubmit In Process
80 Completed
85 Finished
90 Archived

What are the different values for the field Outcome ?

Whatever the media, the result of a transmission is represented by a letter that can take the following values: “S”, “A”, “B”, “C”, “D”, “E”, “F” , “G”, “H” and “Z”. The “S” indicates that the recipient has received the message, the other values indicate that an error has occurred. Each letter has a different meaning depending on the media.

SMS

Outcome Description
S Sent
A Expired message
B N/A
C Other operator errors
D Unreachable recipient
E System error
F Incorrect message
G Incorrect number
H Mobile error
Z Canceled, blocked or duplicated


Email

Outcome Description
S Sent
A Remote server error
B Remote server temporarily unavailable
C Remote server unreachable
D Unavailable B.A.L
E System error
F Soft Bounce – Antispam
G Invalid B.A.L
H Hard Bounce
Z Canceled, blocked or duplicated


Fax

Outcome Description
S Sent
A No answer
B Busy line
C Is not a fax that has picked up (voice, modem?)
D Operator error
E System error
F Failure during transmission
G Wrong number
H Recipient hung up
Z Canceled, blocked or duplicated


Voice

Outcome Description
S Sent
A No answer
B Busy line
C N/A
D N/A
E N/A
F Failure during transmission
G Wrong number
H N/A
Z Canceled, blocked or duplicated


Postal

Outcome Description
S Sent
A N/A
B N/A
C Incorrect format
D N/A
E System error
F Failure during transmission
G Invalid address
H N/A
Z Canceled, blocked or duplicated

What are the different Text To Speech voice ?

The odyssey messaging system offers to you several different voice to transform your text in a voice message (Text To Speech) :

Id Name Language Gender
0 Alain FR M
1 Juliette FR F
2 Mike US M
3 Crystal US F
4 Bruno FR M
5 Alice FR F
6 Julie FR F
7 Ryan US M
8 Heather US F
9 Antonio ES M
10 Maria ES F
11 Sofie BE-NL F
12 Jeroen BE-NL M
13 Femke NL F
14 Max NL M
15 Dimitris GR M
16 Celia PT F
17 Julia DE F
18 Klaus DE M
19 Vittorio IT M
20 Chiara IT F
21 Ania PL F

What are the different voice scenario available ?

The odyssey messaging system offers to you several public scenarios that can be used by all our customers.
Please contact us to create custom scenarios adapted to your needs.

Id Name Acknowledge Repeat Transfer Description
1 Standard Yes Yes No Standard scenario with answering machine detection. The message delivered on the answering machine is the same as that delivered to a natural person. The scenario gives the possibility to repeat the message or to acknowledge the message (Default key : repeat 1 and acknowledge 2).
3 Call Transfert Yes Yes Yes Call transfer scenario with answering machine detection. The message delivered on the answering machine is the same as that delivered to a natural person. The scenario gives the possibility to repeat the message, to acknowledge the message or to transfer the call to a phone number to be set when sending (Default key : repeat 1, acknowledge 2, transfer 3).
5 Call Transfert with message to AMD Yes Yes Yes Call transfer scenario with answering machine detection. The message delivered on the answering machine may be different from the one delivered to a physical person, for this it is necessary to provide two messages, the first will be played to a natural person and the second to the answering machine. The scenario gives the possibility to repeat the message, to acknowledge the message or to transfer the call to a phone number to be set when sending (Default key : repeat 1, acknowledge 2, transfer 3).
25 Standard With message to AMD Yes Yes Yes Standard scenario with answering machine. The message delivered on the answering machine may be different from the one delivered to a physical person, for this it is necessary to provide two messages, the first will be played to a natural person and the second to the answering machine. The scenario gives the possibility to repeat the message or to acknowledge the message (Default key : repeat 1 and acknowledge 2).